Help centre
Questions, answered clearly.
Straight answers about the tests, your account and what happens after you subscribe.
- Are these real employer test questions?
- No. Every practice question is original. We use publicly described formats and skills, but never copy live assessments or claim affiliation with employers or test publishers.
- Can I practise without paying?
- Yes. Every test category has a free sample with the same answer explanations and result feedback used in the full experience.
- What changes when I have Pro?
- The practice library prioritises full-length Pro tests and hides sample tests from your main path. Direct sample links open the matching full test when one is available.
- Will I see why an answer was wrong?
- Yes. The result screen compares your response with the keyed answer and explains the reasoning for every question.
- Does the dashboard tell me what to improve?
- Yes. Saved attempts are grouped into competencies such as percentages, ratios, inference and judgement so the dashboard can recommend a focused next step.
- How long are results stored?
- Attempts and their skill analysis are stored for up to seven days, then deleted automatically.
- Can I cancel Pro?
- Yes. Subscription billing can be managed from your account. Cancellation does not immediately end time you have already paid for.
- How quickly does support respond?
- We aim to respond to support emails within two UK working days. Payment-access problems are prioritised.
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